CRM trainer refresher
The training is dedicated to experienced CRM trainers who must comply with EASA regulations and complete refresher training once every three years. It is also for those who need inspiration for new trainers’ methodologies and exercises and who need to grow their facilitator skills. The training is delivered in full compliance with EASA requirements.
In-house training sessions are delivered either in the Warsaw office (at the Crew Connect headquarters) or at your selected facility. During the online training, trainers will gain the metaperspective of facilitating online sessions.
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3-day CRMT Refresher Course (in-house) 1200€ / pers.
In-house training covers all CRM topics and includes a training manual describing exercises and handouts for your future sessions.
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3-day CRMT Refresher Course (online) 900€ / pers.
Fully online training covers all CRM topics and includes a training manual describing exercises and handouts for your future sessions.
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1-day CRMT Refresher Course (in-house) 400€ / pers.
In-house training covers selected CRM topics and includes related digital materials (presentations and handouts). It meets the minimum regulatory standards.
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1-day CRMT Refresher Course (online) 300€ / pers.
Fully online training covers selected CRM topics and includes related digital materials (presentations and handouts). It meets the minimum regulatory standards.
CRM Support sessions
Conflict and communication issues can hinder workplace productivity and morale, especially in high-stakes environments like aviation, where effective Crew Resource Management is essential for safety and efficiency. Studies show that up to 80% of employees encounter conflicts in the workplace, often stemming from miscommunication, differing perspectives, or stressful situations.
Our support sessions are dedicated to aviation professionals who have faced communication barriers that have led to misunderstandings, tension, or decreased effectiveness. They are also for leaders to help them navigate workplace communication challenges and conflicts between team members.
- Master adaptable communication techniques for effective collaboration.
- Acquire tools to handle challenging conversations confidently and professionally.
- Learn conflict resolution skills to foster productive teamwork.
- Develop strategies to build trust and respect, enhancing team synergy.
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Chemistry Session (online) free / 20 min
An initial meeting where we can align on your goals and expectations.
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Individual Session (online or in-house) 89€ / 1.5 h
This session is designed to be flexible to best suit your needs. We can structure it in full alignment with ICF (International Coaching Federation) standards or incorporate elements of mentoring.
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Support Process 189€
The support process consists of three 1.5-hour individual sessions (online or in-house).
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Mediation Process 399€
The mediation process consists of a 30-minute session with a requestor, followed by two 1.5-hour premeditation sessions and one two-hour mediation session (online or in-house).
Mentoring programs
Our team has broad experience building successful mentoring programs in aviation. After thoroughly understanding your needs, we work with you to develop a mentoring structure that supports growth, knowledge-sharing, and employee engagement while following the high standards outlined by the European Mentoring and Coaching Council (EMCC).
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Custom Program Design: We help you shape the program’s structure, goals, and milestones, ensuring they align with your organization’s values and strategic objectives.
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Mentor Training Sessions: To prepare mentors for success, we deliver targeted training that introduces the core concepts of mentorship and provides practical tools and techniques they can use throughout the mentoring process. These sessions empower mentors with the skills to foster growth and create impactful relationships.
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Digital Application for Tracking: We provide a digital application that allows your team to track mentoring progress, manage sessions, and document key insights. This makes it easy to follow each mentoring relationship and keep processes on track.
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Effectiveness Surveys and Analysis: To ensure continuous improvement, we conduct surveys to measure the program’s effectiveness and provide analysis and feedback.
We work hand-in-hand with your dedicated project team, offering ongoing support, expert insights, and adjustments as needed to ensure seamless program implementation and measurable results.
Team coaching
A team coaching process may help establish stronger cooperation rules and equip your team with effective tools for resolving disputes and tackling challenges. This process helps build a shared understanding, improve communication, and develop strategies for overcoming obstacles, creating a more cohesive and high-performing team environment.
- diverse and multicultural teams
- project teams,
- newly formed or merging teams,
- remote and hybrid teams
- teams experiencing change or other difficulties
Our team coaching programs follow ICF standards and require a minimum of 3 sessions to achieve meaningful progress. The optimal range is 6 to 7 sessions spread over 6 months. This timeline allows for sustained development, giving the team time to apply new insights, practice new skills, and experience lasting change through ongoing support and reflection.
For the best experience, we recommend holding the first and last sessions in-house, which allows for deeper engagement and personal connection. The middle sessions can be conducted online for flexibility and convenience. This blended approach supports continuous development while balancing the team’s time and resources.
Critical Incident Stress Management (CISM) support
In aviation, critical incidents can occur unexpectedly. Situations perceived as threatening, intensely stressful, and sometimes even traumatic often impact one’s ability to function daily. From events like severe turbulence or aggressive passengers to more extreme scenarios such as emergency evacuations, death, or a bomb threat on board, these experiences can leave lasting effects.
The stress doesn’t simply end when you safely touch down. And while psychologists offer valuable insights, they may not fully grasp the unique, high-stakes work environment that aviation professionals face.
Our goal is to help you to regain confidence as you return to your essential role in aviation. Please choose the best option, and our team will contact you to schedule the appointment. Sessions can be scheduled online.
Workshops
Dedicated workshops for aviation crew:
- Coaching as an element of feedback – how to have more impact when sharing feedback? The 6-hour interactive workshop focuses on adjusting the feedback style to the situation and the receiver.
- Diversity and Inclusion in Aviation – how do we deal with aviation’s cultural and generational differences? This interactive workshop will introduce the perspective of cultural competence and equip you with reflections on your culture/generation and how others may perceive it. The 8-hour workshop can be divided into two days.
- Conflict management for leaders – how do you intervene when your team members are conflicting? The workshop will equip you with some strategies for that occasion.
- Insights Discovery workshop – how can you be yourself and face different personalities? The 8-hour workshop is filled with interactive exercises, where participants are equipped with personal reports generated after using the Insights Discovery questionnaire. Best for teams or groups where participants know each other.
- Clifton Strengths workshop – is your team demotivated or disengaged? With this dedicated 6-hour seminar, you can help them discover their unique set of talents.